When you have a pre-ordered item in an order with another item that is currently available, your entire order will be held until the preordered item arrives and is in stock (items in the same order are not sent separately). Please note that all pre-orders will arrive in our next shipments which will be after the release date. 

Each pre-order comes with a SPECIAL gift that is VERY LIMITED in quantity (FIRST COME FIRST SERVE BASIS). Please note that pre-order gifts are only provided while supplies last. 

Please check carefully before placing your order. Albums cannot be cancelled nor refunded once they are processed.

The outer case/box is simply for the protection of the goods. We are not responsible for damages such as scratches or defects on the case/box which cannot be compensated.

100% of the sales volume are reflected in the charts on Apple, HANTEO, GAON, and Music Bank K to support the artist(s).

All items will be shipped out within 1-3 business days once the order has been processed.

Estimated Delivery Time:
North America: 4~15 business days
UK, Europe, Australia: 15~25 business days
Asia: 7~20 business days
Mexico: 18~25 business days
Other Countries: +40 business days

Customs & Duties:
Please note that import duties, taxes, and charges are not included in the item price. Any charges are the buyer's responsibility.